On all occasions, my items were delivered quickly and I received them exactly as I purchased them, with free samples generously added too! There was a certain amount of pleasure derived purely from tearing open the perforated strip on the box!
One of my items had an issue with the spray nozzle. Customer service and Sarah sorted this with no issues whatsoever, in the kindest manner possible, and replaced my returned item with a bonus gift! What more could I ask?
As for the fragrances themselves, they are everything I expect in a great quality niche. Atlante in particular is a favourite, as is G Clef. The next On my radar is the excellent Loudo!!! I have happily reviewed several on Fragrantica (need to get the good word out there!) under my moniker 'Peegore'
All in all, Sarah Baker has curated an admirable body of perfumery under her name, and should feel proud of the quality and diversity of products she is presenting to the world.
Bravo Sarah and the team!